Emergencies

If you and your pet find yourself in an emergency situation during our opening hours, please call ahead to advise us that you are attending the practice so that we can ensure we are ready for your arrival.

If you have an emergency outside of our opening hours, please call us on 01785 712235 (Penkridge) or 01889 582459 (Rugeley).

We run our own 24/7 emergency service from both of our branches, and offer 24-hour nursing care and emergency support from our own veterinary surgeons, allowing for continuity of care. 

Our Penkridge and Rugeley branches have excellent inpatient and hospitalisation facilities, so you can trust that your pet will be in the safest of hands.

As a guide, our initial emergency consult fee is £225. For further information, please visit our charges page or get in touch. 

If you need a vet in an emergency at any time, please call us on 01785 712235 (Penkridge) or 01889 582459 (Rugeley).

Calls during our opening hours will be answered by our reception team, who will pass you over to a large animal vet (if you call during our normal opening hours). 

If you call outside of our normal opening hours, the receptionist will contact a vet, who will call you back, offer advice over the phone and arrange to visit you, if required. 

Please note that our equine out of hours service does not include major surgeries.