⚠️LATEST COVID-19 UPDATE‼️
To all our clients...
Whilst today may be ‘Freedom Day’, and restrictions are being relaxed, we want to update you on our Covid-19 protocols.
⚠️Our opening hours are Monday-Friday 8.30am-6pm and our Rugeley branch is open 10am-6pm. Our Penkridge branch is open Saturday 10am-2pm by appointment only. We are still available 24/7.🆘
✅All appointments and procedures are going ahead.
❌We are still unable to provide house visits.
We are keeping some measures in place for multiple reasons.
😷Firstly, social distancing is very difficult between staff members. We are unable to avoid being in close proximity with one another due to the nature of this job so we will all still be wearing face masks. We, therefore, ask kindly that when you come onto the yard or into our reception that you please do the same (unless exempt for medical reasons).
If any of our team gets coronavirus, we will be unfortunate to have multiple staff members needing to isolate. This risk is increased when being around more people, especially in an inside environment. With that in mind, we are still going to continue with asking clients to wait outside for consultations, and only enter the building to make payments at reception. The gazebos are here to stay for the foreseeable to ensure you are covered during all weathers.☂️
This is unlikely to change until either all our staff have the opportunity to be fully protected by vaccination or the current situation with cases nationwide improves. We will inform you of any changes to this if ever they arise. We would like to encourage people to continue being respectful to our protocols.
⚠️It goes without saying, if you or anyone you have been in contact with has displayed any signs of being unwell, or tested positive for coronavirus, please be honest and don’t come to the practice. We can still try to help you.🙏
The veterinary industry is extraordinarily strained at the moment. We, alongside the rest of the profession, are relentlessly busy, day in and day out, and we are working overtime to ensure your animals are receiving the greatest care. Our entire team are working tirelessly and everything we are doing we are doing to keep you safe, and our team safe, to ensure we are still able to be here to look after your animals.
We have had some unnecessary abuse and rude behaviour recently, so we would like to remind you to please be kind to our team.💚 They are incredible. The biggest THANK YOU and sincere gratitude to all of them. You are all amazing.🤩 It is the minority, so another thank you to all our clients that continue to support us. We are lucky to have you, and grateful for your understanding, patience and compassion.🙏
Stay safe. Enjoy your ‘freedom’.☀️
Please help us, help you.
Thank you.🐾 ... See MoreSee Less
1 week ago
