Emergency: 01785 715799


Appointments can be made by calling Penkridge 01785 712235 or Rugeley 01889 582459

Appointments Online

Out of Hours Emergency: Call 01785 715799

We offer our registered clients:

  • 24 hour nursing care
  • Out of Hours Emergency Care provided by our own vets
  • Continuity of Care

Out of Hours Emergency

Call 01785 715799

Animals not previously registered with us will incur an out of hours registration fee. How to register

Family Pets: Out of hours ALL pets are seen at Penkridge

If you are struggling to get through and there is a genuine emergency, please make your way down to Penkridge whilst continuing to call. Directions

Our best care can only be given at the hospital; therefore, home visits are not routinely carried out of hours unless the animal is unsafe/too ill to move.

Consulting Times


Monday – Friday: 8.30am – 6:00pm

Saturday: 10.00am – 2.00pm

Monday – Friday: 9.00am – 5:30pm

Farm & Equine routine visits can be booked for any weekday but should be booked at least 24 hours in advance.

If you wish to discuss a case with a particular vet please contact the office and we will be able to get back to you as soon as possible.

Emergencies will take priority and will be seen as soon as possible.


Whilst under our care a qualified veterinary nurse will be supervising your pet 24/7, with assistance from student veterinary nurses and veterinary care assistants.

This team of caring professionals provide round the clock monitoring, care and attention for all our inpatients.

Every morning your pet will be checked by the treating vet and a treatment plan for the day will be decided. A nurse or your treating vet will call with an update following this.


Visiting your pet

If you would like to visit your pet in the hospital please call in advance and speak to one of the staff.

24 hr Care & Appointments - Nurse with dog patient