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Fees & Payments

Our experienced team of equine vets, at your service.


At E.C.Straiton & Partners we very much appreciate all of our clients who pay promptly. Should you have any questions regarding your invoice or payment please do contact us at your earliest convenience.

View Terms of Business.

New Clients

  • All new clients will be registered on a pay as you go basis for the first 6 months.
  • Payment may be made by cash or card, either in person or over the telephone, for any treatment or visit within the first 6 months after registering.

Existing Clients

  • Clients who have been registered with the practice for over 6 months will be invoiced monthly for any appointments and/or treatment.
  • Invoices are issued on a 30 day payment period. Outstanding bills after this will be treated as overdue.


The expense of treatment for equine injuries and illness can easily escalate and we encourage the use of insurance to help cover this cost.

Insuring your equine enables us to be able to provide the most appropriate course of action to achieve the best possible outcome for your equine without the addition of financial worry. In the case of an emergency, insurance can also ensure fast access to emergency referral services.

Insurance claims can be arranged to be paid directly to the practice but this must be confirmed with the practice at the time of treatment. We ask that all claim forms are submitted either in hard copy or by email as soon as possible, which should usually be within 10 working days of initial treatment. We aim to have all insurance forms that are submitted within this time completed and returned within 10 working days. Forms submitted outside of the above time may not be given priority.


5th November 2019
Equine Dentistry Talk - Straight from the horse's mouth LAST CHANCE TO BOOK! With Neil Townsend MSc BVSc European Specialist in Equine Dentistry MRCVS Tuesday 19th November 2019 The Moat House, Acton Trussell, ST17 0RJ 7pm arrival for 7... Read more >
17th July 2019
Equine Flu! What is equine flu? Equine influenza is a highly contagious respiratory infection... Read more >
11th February 2019
EQUINE FLU - outbreak update Following the extensive media coverage recently regarding the diagnosis of equine influenza in the racing community, the Animal Health Trust has advised that horses should be vaccinated for flu every 6 months... Read more >
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01785 712235