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Fees & Payments

Our experienced team of equine vets, at your service.

Payments

At E.C.Straiton & Partners we very much appreciate all of our clients who pay promptly. Should you have any questions regarding your invoice or payment please do contact us at your earliest convenience.

View Terms of Business.

New Clients

  • All new clients will be registered on a pay as you go basis for the first 6 months.
  • Payment may be made by cash or card, either in person or over the telephone, for any treatment or visit within the first 6 months after registering.

Existing Clients

  • Clients who have been registered with the practice for over 6 months will be invoiced monthly for any appointments and/or treatment.
  • Invoices are issued on a 30 day payment period. Outstanding bills after this will be treated as overdue.

Insurance

The expense of treatment for equine injuries and illness can easily escalate and we encourage the use of insurance to help cover this cost.

Insuring your equine enables us to be able to provide the most appropriate course of action to achieve the best possible outcome for your equine without the addition of financial worry. In the case of an emergency, insurance can also ensure fast access to emergency referral services.

Insurance claims can be arranged to be paid directly to the practice but this must be confirmed with the practice at the time of treatment. We ask that all claim forms are submitted either in hard copy or by email as soon as possible, which should usually be within 10 working days of initial treatment. We aim to have all insurance forms that are submitted within this time completed and returned within 10 working days. Forms submitted outside of the above time may not be given priority.

News

1st May
Strangles Beware Strangles. This infectious disease can be difficult to manage if an outbreak occurs... Read more >
1st May
Stafford Horse Trials Stafford Horse Trials are set to take place between 13th-15th July 2018... Read more >
1st May
Well Travelled Horse If your horse is happy to travel to us we can usually book to see you at the Hospital at Penkridge... Read more >
Please call for an appointment
01785 712235