At E.C.Straiton & Partners we very much appreciate all of our clients who pay promptly. Should you have any questions regarding your invoice or payment please do contact us at your earliest convenience.
The expense of treatment for equine injuries and illness can easily escalate and we encourage the use of insurance to help cover this cost.
Insuring your equine enables us to be able to provide the most appropriate course of action to achieve the best possible outcome for your equine without the addition of financial worry. In the case of an emergency, insurance can also ensure fast access to emergency referral services.
Insurance claims can be arranged to be paid directly to the practice but this must be confirmed with the practice at the time of treatment. We ask that all claim forms are submitted either in hard copy or by email as soon as possible, which should usually be within 10 working days of initial treatment. We aim to have all insurance forms that are submitted within this time completed and returned within 10 working days. Forms submitted outside of the above time may not be given priority.